Shipping & Freight Information

Shipping

We generally ship items within 1-2 business days from the date of placing your order. Farm & Yard offers 2 options for pickup or delivery:

FREE

  • Pick up from one of our retail resellers across the USA.

Flat-rate Delivery (Nationwide, all contiguous states)

  • Delivery direct to your business or residential address

 

Returns

In the unlikely event that there's an issue with your product, please contact us for a return authorization and to arrange return shipment.

Farm & Yard will cover return shipment for any manufacturing quality issues that cannot be rectified. For all other returns shipping is at the customer's expense.

Refunds will only be accepted within 14 days of sale on an unopened carton in good condition. Refunds will be processed in full less any transaction fees not refunded by payment providers. 

 

Freight Enquiry

Please submit the form below for requesting freight information on your order - this helps our team ensure your enquiry is actioned quickly and efficiently. We aim to respond to all enquiries within 2 business days. If you have not heard back from us with an update or your matter is urgent, please call us on 650-523-7942.

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